Know the measures
Find the performance indicators Temu shows for your account and read the current rules. Thresholds can change.
Rules, fees and programs change. Treat this as a planning guide and confirm current details in the marketplace's own seller help pages before you act.
Typical causes of trouble
- Products that do not match listings.
- Late shipping.
- Quality complaints and returns.
- Missing compliance documents.
- Unanswered messages.
A monthly review
- Look at complaints and returns by product.
- Fix or remove products with repeat problems.
- Check documents are current.
- Review shipping performance.
If you get a warning
Read it carefully, fix the cause and respond through the official channel. Keep a record of what you changed.
How we can help
We monitor account health and prepare clear responses. We cannot guarantee any marketplace decision.
Want a second pair of eyes on your store?Tell me about your account. You will get a straight answer on scope, timing and cost.
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